Shipping Policy
Thank you for choosing Luve Beauty!
We are committed to providing you with exceptional service and ensuring that your order arrives promptly. To give you a clear understanding of our shipping process, please read our shipping policy below:
Order Processing
At Luve Beauty, we are committed to processing all orders within 1-2 business days. Our dedicated team works diligently to ensure that your products are carefully prepared for shipping, allowing us to fulfill your beauty needs without delay.
Shipping Costs and Delivery Times
We offer competitive and reasonable shipping rates to make your shopping experience even more enjoyable. The shipping fees will be calculated based in the total order value and the shipping method selected. Please refer to the table below for a breakdown of our shipping costs:
| Order value |
Standard shipping *(2 - 8 business days) |
Express shipping *(1 - 5 business days) |
| Less than $75 | $ 7.95 | $ 15.00 |
| $75 to $120 | Free | $ 15.00 |
| $120 or more | Free | Free |
*Please note that rural or remote areas may experience longer delivery times
Shipping Method
We rely on the trusted services of Australia Post for the majority of our shipments. While Australia Post is generally reliable and efficient, it's important to note that occasional unforeseen circumstances or delays may occur during transit. We understand that these situations can be frustrating, but please be assured that we will work closely with Australia Post to resolve any issues and minimize any potential disruptions to your delivery. Your satisfaction is our top priority, and we appreciate your understanding and patience should any unexpected challenges arise.
Tracking
To ensure transparency and ease of monitoring, we provide tracking information for all shipments. Once your order has been dispatched, you will receive an email containing a tracking number. Simply click on https://auspost.com.au/mypost/track/#/search and enter the tracking number on Australia Post's website to stay updated on the status of your delivery.
Delivery to PO Box Addresses
We understand the convenience and preference for using PO Box addresses, and we are delighted to inform you that we can deliver to PO Box addresses. Simply provide us with the correct PO Box details when placing your order, and we will ensure that your package is delivered to the specified address.
International Shipping
At this time, Luve Beauty exclusively offers shipping within Australia. We apologise for any inconvenience this may cause to our international customers. Rest assured, we are actively exploring options to expand our shipping capabilities to serve a wider audience in the future.
We value your satisfaction and aim to provide a seamless shipping experience. Should you have any questions or concerns regarding your order or the shipping process, our friendly customer support team is ready to assist you. Please feel free to reach out to us via email at hello@luvebeauty.com.au.
Thank you for choosing Luve Beauty. We appreciate your trust in us and look forward to delivering your desired beauty products straight to your doorstep.